Monitoring at a glance - How to get to and interpret monitoring from Tanaza cloud

Network Management & Monitoring / Monitoring at a glance - How to get to and interpret monitoring from Tanaza cloud
Network Management & Monitoring Monitoring at a glance - How to get to and interpret monitoring from Tanaza cloud

Monitoring at a glance - How to get to and interpret monitoring from Tanaza cloud

quanly | 04:16 PM 15/03/2018

This document explains how to monitor your AP using Tanaza Cloud Managment.

This document explains how to monitor your AP using Tanaza Cloud Managment.


Dashboard Tab

This is the first tab you will see as soon as connected to your Tanaza account on this link.


MonitorMain

In this Dashboard you can see the map of your  APs  (if enabled) and if they have any problem in that moment (i.e. any offline AP).

You have also information regarding to:

  • Devices: the total amount of your Tanaza AP
  • Networks: all of the Networks created with their AP in it (the default one is called My Network)
  • Firmware upgrade: if a new Tanaza firmware is available, this section will notify you, listing the APs which need that specific upgrade.

  
After the first page you can go even more in details about your whole solution, accessing to the single tab.

 

Access Points:

By clicking on your Network , you will have the list of your APs in that network.

listaAP
 

and clicking on the specific device, on the right panel, you will see its statistic information.
On the left you will continue to see the list of your APs and from there you can easily switch between them.


lista APs

 These are the information gathered in the page:

  • if it is online or not (and in that case when was the last time it was connected)
  • A little history about its connectivity status 
  • Some really useful data about

- Uptime
- Received/Sent data and packets (also in graphs)
- Load average (useful to see if the overall Load is constantly stuck on high values)
- Ram usage  (useful to see if the overall Load is constantly stuck on high values)

  • Connected Client Stats, the list of the devices connected by WiFi to that AP

 
 

Clients:

In this section,  you can find the realtime statistic about Clients connected to a specific network, with their MAC address, connection time, exchanged data and wireless signal strenght.
Useful in this tab is to see the power strenght of each connection, so it will be easy check if any kind of problem could be related to lower wireless signal.
 

NOTE: 
this tab shows connected users, who could also be logged into the SSID by a Social Action or not, so this should not be considered the list of connected and logged user, this information is stored in Social Dashboard > Connections


Connected Clients


 

Graphs:

This section shows  a list of any created Network, together with the realtime statistics of every associated AP, like Received/Sent Data 

NetworkBandWidth

 

 Sent data


 

Rogue APs:

This tool is useful for troubleshooting actions for problems due to wireless signal interference.
You can choose an AP and ask for a scan, which can reveal:

  • Rogue APs - Rogue device (bad guy) on the air. An AP broadcasting the Same SSID of your APs and that is not associated with Tanaza Network
  • Friendly APs - Access Points Broadcasting the Same SSID and associated with Tanaza Network
  • Received beacons during scan - Neighbour Access Points that announced themselves near your AP. Useful Information for RF Planning (i.e. change radio frequency if needed)

For any other detail about this tool, please visit How to use Rogue Access Point Detection  
 

RougeAP



 

Active Monitoring

The above monitoring are enabled by default, you can  enable the new one for additonal troubleshooting
 

Email Alert Configuration:

You will also be able to get active notification for any added AP not reachable from the cloud (for more than 5 minutes).
In order to do that, just select Account from the drop-down menu in the up-right menu, and Email Alert tab. After filling the field and activate the status, you will receive emails which will help you to be updated about your APs status.

EmailAlert
 

Network Status APIs:

Another useful tool is offered in the “APIs” tab in the same page of Account.
You will be able to gather information about 

  1. Networks
  2. Access Points
  3. Ssids currently active on the Access Points
  4. The users (client mac address) that are connected to the Access Points
  5. Status of each Access Point

For specific information about how it works, please visit this Network Status APIs

API



 

Social Dashboard

If you want to monitor and see logs about who connected to your SSID (trought Captive Portal), just access to Social Dashboard from the drop-down menu in the up-right menu.
In the new window, select Connections to see any information about connection, including
User, Date of Connection (and Login), type of Social Action used, device MAC Address, device IP Address, Social Action done (if needed), device info and SSID.

About SSID, you can filter your SSID in the menu up-right the screen, selecting only the ones you need.
These informations can also be exported in XLS or CSV format, just clicking the link in the same page.
This page will let you understand who is connected and logged into your SSID portal, for statistics and troubleshooting purpose. 


Monitor - Social Dashboard - Connections


 

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